Draft — pending legal review.
Last updated: October 19, 2026
These terms apply when you use ushinecleaners.com or hire U Shine Cleaners ("we") for a cleaning. By requesting a quote or booking, you accept them.
The service
We clean houses and apartments in the areas listed on the "Service areas" page. What each cleaning includes is in the service description and in your quote.
Prices and quotes
The online price is an estimate based on what you tell us about your home. The final price is the one in your quote or confirmation.
If on arrival the home is very different from what was described (size, condition or pets), we tell you before we start and agree on the price or time.
Bookings, changes and cancellations
The terms for changing or cancelling an appointment, and for payment, are shown in your quote or before you confirm the booking, and are part of these terms.
Your home on cleaning day
We need access to the home at the agreed time, with running water and power. Please keep pets secured and tell us about anything special.
Please put away jewelry, cash, documents and fragile or sentimental items. We don't move heavy furniture.
We may not start, or may stop, a cleaning if the place is unsafe for the team (for example, pests, severe mold or biohazards).
If something isn't right
Tell us as soon as possible at hola@ushinecleaners.com, with photos if you can. We'll look into it and find a fair solution.
Liability
To the extent the law allows, our liability for a visit is limited to what you paid for it. We are not responsible for pre-existing damage, normal wear, or items that were not put away.
Payments
Card payments are processed by Stripe. We never store your full card number.
Governing law and contact
These terms are governed by the laws of the State of Alabama. If we change them, we update the date above. Questions: hola@ushinecleaners.com.