Frequently asked questions
Do I need to be home?
No. Many customers leave a key or a lockbox code. You add it to your instructions.
Do you bring supplies?
Yes, we bring everything. If you prefer your own products or unscented ones, tell us in your preferences.
How do I pay?
By card, online. We hold the card when you book and charge when the cleaning is done.
Can I cancel or change the date?
Yes, from the app. The exact terms are shown before you confirm.
What if something isn't right?
Tell us and we'll make it right. The guarantee terms are shown when you book.